Return & Refund Policy
This Return & Refund Policy explains how you can return products purchased from https://breathiva.com/ and how we handle refunds and exchanges.
Returns
You may return most items within 14 days of receiving your order.
To be eligible for a return, the following conditions must be met:
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The product must be unused and in the same condition that you received it.
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The product must be in its original packaging.
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The item must be in good condition and suitable for resale.
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A proof of purchase or order number is required.
Returns that do not meet these conditions may not be accepted.
Refunds
Once we receive your returned item, we will inspect it and notify you about the status of your refund.
If the return is approved:
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The refund will be processed to your original payment method.
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Refunds may take up to 10 business days to appear in your account, depending on your bank or payment provider.
Shipping Costs
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Return shipping costs are the responsibility of the customer.
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If the product was defective, damaged, or incorrect, we will cover the return shipping cost or send a replacement.
Exchanges
If you receive a defective or incorrect item, please contact us and we will provide a replacement at no additional cost.
How to Return an Item
To start a return, please contact us at:
Include the following information:
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Your order number
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The product you wish to return
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The reason for the return
Our team will then provide you with instructions on how to return your item.